Hotel Brands

Hotel Brands

More coming soon

More coming soon

Unique Properties
For other bookings, please
Book here

Powered by our partner

Hotel Locations

Hotel Locations

More coming soon

More coming soon

Africa
Asia
Central America
Europe
Middle East
North America
South America
For other bookings, please
Book here

Powered by our partner

Birkenhead House

Hermanus, South Africa

View Hotel

Would you stay here again?

(1) Total number of Reviews

Yes 100%
No --
View Reviews
View Ratings
Filter by Topic
All
Arrival & Departure
Guest Services
Pool
Gym
Spa
Dining
Rooms
Suites

GUEST REVIEWS

Charlotte Zanzi
Standard Room #11
04/06/2020

Absolutely in love with this property

Stayed: December 2019

This hotel is a true gem located on the cliff of a beautiful coastline. Personally decorated and designed by the hotel owner, every corner and detail is unique. I very much admire and appreciate her taste and style. The best thing of the property apart from the stunning views is the staff. Every single person has a smile on their face and treat the hotel like their own home making you feel like a special guest. There are no requests that cannot be taken care of. Our Room (#11) was bright, spacious and offered 2 type of views: the frontal view facing the sea and beautiful hotels inner courtyard with pool, while the back view looking on houses and the mountains. In addition to the main pool, the property also offers an infinity plunge pool facing the breathtaking ocean. Wow what a view! The living room is stunning and features a fireplace to enjoy a relaxing drink on colder evenings. I was raised in northern Italy, land of Prosecco and wines, but I have to say that after staying at the Royal Portfolio properties I have a new favorite wine: La Residence wines. Try the Rose, it's simply the best.

My disappointments
My excellent ratings

No disappointments.

Guest Services

Excellent Assistance With Requests: Every single staff person at this property is a 100% committed to ensure you have the best stay in every way.

Room

Excellent Size / Layout: The room we were staying in was spacious and bright. (Room #11)

Excellent Design: Every room at this property is uniquely decorated and designed by hotel owner Liz Biden. I admire her work very much.

Read moreless

Filter by Topic
All
Arrival & Departure
Guest Services
Pool
Gym
Spa
Dining
Rooms
Suites

GUEST RATINGS

See below aggregated guest ratings.

Swipe right in each box for more specific ratings.

(#) Total number of Ratings

Arrival & Departure

Poor
Average
Good
Excellent
(1)

Overall Experience

--
--
--
100%
(1)

Check-In & Check-Out Process

--
--
--
100%
(1)

Check-In & Check-Out Flexibility

--
--
--
100%
(1)

Baggage Assistance

--
--
--
100%
(0)

Elevator Efficiency

--
--
--
--

Guest Services

Poor
Average
Good
Excellent
(1)

Overall Experience

--
--
--
100%
(1)

Assistance With Requests

--
--
--
100%
(1)

Room Service

--
--
--
100%
(1)

Housekeeping Service

--
--
--
100%
(0)

Butler Service

--
--
--
--

Rooms

Poor
Average
Good
Excellent
(1)

Overall Experience

--
--
--
100%
(1)

Size / Layout

--
--
--
100%
(1)

Design

--
--
--
100%
(1)

View

--
--
100%
--
(1)

Quietness

--
--
100%
--
(1)

Bed & Pillow Comfort

--
--
--
100%
(1)

Temperature Control

--
--
--
100%
(1)

Wifi

--
--
100%
--
(1)

Electrical Outlets Quantity

--
--
100%
--
(1)

Electrical Outlets Location

--
--
100%
--
(1)

Lighting

--
--
100%
--
(1)

Ease of Lighting Controls

--
--
100%
--
(1)

Curtains / Shades

--
100%
--
--

Room Bathrooms

Poor
Average
Good
Excellent
(1)

Overall Experience

--
--
--
100%
(1)

Size / Layout

--
--
100%
--
(1)

Shower

--
--
100%
--
(1)

Bathtub / Whirlpool Bath

--
--
100%
--
(1)

Towels

--
--
100%
--
(1)

Amenities

--
--
100%
--
(1)

Lighting

--
--
100%
--

Pool

Poor
Average
Good
Excellent
(1)

Overall Experience

--
--
--
100%
(0)

Size / Layout

--
--
--
--
(1)

Cleanliness

--
--
--
100%
(0)

Quietness

--
--
--
--
(0)

Chair Quality & Quantity

--
--
--
--
(0)

Towel Quality & Quantity

--
--
--
--
(1)

Service

--
--
--
100%

Gym

Poor
Average
Good
Excellent
(0)

Overall Experience

--
--
--
--
(0)

Size / Layout

--
--
--
--
(0)

Cleanliness

--
--
--
--
(0)

Quietness

--
--
--
--
(0)

Equipment Quality

--
--
--
--
(0)

Equipment Quantity & Diversity

--
--
--
--

Spa

Poor
Average
Good
Excellent
(0)

Overall Experience

--
--
--
--
(0)

Cleanliness

--
--
--
--
(0)

Treatment Quality

--
--
--
--
(0)

Value to Cost

--
--
--
--

Dining

Poor
Average
Good
Excellent
(1)

Overall Experience

--
--
100%
--
(1)

Hotel Breakfast

--
--
100%
--
Specific Hotel Restaurants Specific Hotel Restaurants

Birkenhead House Restaurant

(1)

Value to Cost

--
--
100%
--
(1)

Food Quality

--
--
100%
--
(1)

Service

--
--
--
100%

Suites

Poor
Average
Good
Excellent
(0)

Overall Experience

--
--
--
--
(0)

Size / Layout

--
--
--
--
(0)

Design

--
--
--
--
(0)

View

--
--
--
--
(0)

Quietness

--
--
--
--
(0)

Bed & Pillow Comfort

--
--
--
--
(0)

Temperature Control

--
--
--
--
(0)

Wifi

--
--
--
--
(0)

Electrical Outlets Quantity

--
--
--
--
(0)

Electrical Outlets Location

--
--
--
--
(0)

Lighting

--
--
--
--
(0)

Ease of Lighting Controls

--
--
--
--
(0)

Curtains / Shades

--
--
--
--

Suite Bathrooms

Poor
Average
Good
Excellent
(0)

Overall Experience

--
--
--
--
(0)

Size / Layout

--
--
--
--
(0)

Shower

--
--
--
--
(0)

Bathtub / Whirlpool Bath

--
--
--
--
(0)

Towels

--
--
--
--
(0)

Amenities

--
--
--
--
(0)

Lighting

--
--
--
--
Back To Top Book now