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The present cookie policy refers to the website www.trustylux.com (the “Website”) and is an integral part of the Website's Privacy Policy.

Navigation data

The computer systems and software procedures instrumental in the operation of this Website acquire, in the course of their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified stakeholders, but, by its very nature, could, through elaborations and associations with data held by third parties, be used to identify the Users.

This Data category includes the IP addresses or domain names of the computers used by Users who connect to the Website, the addresses in notation URI (Uniform Resource Identifier) the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (good end, error, etc.) and other parameters relative to the operating system and the computer environment.

This Data is used for the sole purpose of obtaining anonymous statistical information about the use of the Website and to check its proper functioning and is deleted immediately after processing. The Data could be used to ascertain liability in case of a hypothetical cybercrime against the Website: and with that outcome, the data on web contacts does not persist for more than seven days. 


  1. Cookies

Cookies are small text files that the websites visited by the User send and record on your computer or mobile device, and then are transmitted back to the same websites the next time you visit. Thanks to cookies, the website remembers the user's actions and preferences (such as login data, chosen language, font size, other display settings, etc.) so that they do not have to be re-indicated when you return to visit that website or browse from one page to another. Cookies are then used to perform computer authentications, monitoring sessions and storing information about the activities of users accessing a website, and may also contain a unique identification code that allows you to keep track of the user's browsing within the site itself for statistical or advertising purposes. When browsing a website, the user can also receive cookies from websites or web servers on his computer or mobile device other than the one he is visiting (c.d. "third party" cookies). Some operations could not be done without the use of cookies, which in some cases are, therefore, technically necessary for operation of the website.

There are various types of cookies, depending on their characteristics and functions, and these can remain in the user's computer or mobile device for different periods of time: c.d. session cookies, which are automatically deleted when the browser closes; c.d. persistent cookies, which remain on the user's equipment for a set amount of time.

An express consent of the user is not always required for the use of cookies. In particular consent is not required to use "technical cookies", i.e., those used only to transmit a communication over an electronic communication network, or to the extent strictly necessary to provide a service explicitly requested by the user. In other words, they are cookies that are essential for the operation of the website or necessary to perform tasks requested by the user.

Among the technical cookies, which do not require an express consent for their use, the following cookies are also included:

  • "cookie analytics" where used directly by the site manager to collect information, in aggregate, about the number of users and how they visit the site itself - with user IPs anonymized, so it is not possible to associate specific behaviour with a particular user-;
  • navigation or session cookies (to authenticate);
  • feature cookies, which allow the user to navigate according to a set of selected criteria (for example, language, products selected for purchase) in order to improve the service rendered at the same time.

For "profiling cookies", i.e., those aimed at creating user-related profiles used in order to send advertisements in line with the preferences expressed by the user in the context of web browsing, the user’s prior consent is required.


  1. Types of cookies used by the Website and the possibility of (de-)selection

The Website uses the following type of cookies:

  • Technical-navigation or session cookies strictly necessary for the operation of the Website or to allow the User to take advantage of the content and Services required by them.
  • Technical-feature cookies, that is, those used to activate specific site features and a set of selected criteria (for example, language, products selected for purchase) in order to improve the service rendered.
    WARNING: Disabling technical and/or feature cookies may cause the Website to be unavailable or some Services or certain features of the Site may be unavailable or not working properly, and the User may be forced to change or enter some information or preferences manually each time they visit the Websites.

The Website also uses the following third party’s cookies (i.e. cookies not developed and used by Trustylux) . For specific information and the possibility to (de-)select the User must refer directly to the cookie policy of each third party, indicated below:

  • Third-party analytics cookies (such as Google Analytics and MouseFlow), i.e. cookies provided by third parties, that allow to understand how the Website is used by Users by collecting Personal Data regarding visit or behaviour and visitor demographic on the Website. These cookies only collect information indirectly identifying Uses (such as IP addresses). The information is processed in with aggregate means. For more information and de-select cookies:

    Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en-GB
    For more information about cookies used by Google: https://policies.google.com/technologies/types?hl=it
    MouseFlow: https://mouseflow.com/privacy/


  • Third-party profiling cookies (such as. social media buttons) aimed at creating Users’ profiles and used to send ads messages in line with the preferences shown by the Users during navigation; this features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. In particular:
  1. Interactions with social networks and external platforms: This type of service allows a User to interact with social networks (e.g. Facebook, Instagram, pinterest, etc.), or with other external platforms, directly from the pages of this Website. The interactions and information acquired by this Website are, in any case, subject to the privacy settings of the User related to each social network. If a social network interaction service is installed, it may collect traffic data for the pages on which it is installed, even if users do not use the service.
    For more information and de-select cookies: https://www.facebook.com/policies/cookies/.
  2. Facebook Likes and Social Widgets button (Facebook, Inc.): The "Like" button and Facebook social widgets are services for interaction with the social network Facebook, provided by Facebook, Inc.
    For more information and de-select cookies: https://www.facebook.com/policies/cookies/.

  3. Facebook Audience Network (Facebook, Inc.): Facebook Audience Network is an advertising service provided by Facebook, Inc. For an understanding of Facebook's use of data, please see Facebook's data policy. To enable the Facebook Audience Network, this Website may use some mobile identifiers (including Android Advertising ID or Advertising Identifier for OS) or cookie-like technologies.

    Among the ways audience network offers advertisements, there is also the use of the advertising preferences of the User. A User can control the sharing of his advertising preferences within Facebook's Ad settings. He/She can opt out of some Audience Network targeting features using his device's settings. For example, he can change the advertising settings available for mobile devices or follow the instructions that may apply to Audience Network within this privacy policy.

    For more information and de-select cookies:https://www.facebook.com/policies/cookies/

We may use third party APIs and software development kits (“SDKs ”) as part of the functionality of our Services, which may allow third parties including analytics and advertising partners to collect your Personal Data for various purposes, including to provide analytics services and content that is more relevant to you.

It should be noted that these third parties, listed below with their links to privacy policies, are autonomous holders (Data Controllers) of the processing of the Data collected through the cookies they serve; therefore, the user must refer to their policies for processing personal data, information and consent forms (selection and de-selection of the respective cookies).

  1. How to view and edit cookies through your own navigation program (c.d. browser)

The User can select which cookies to authorize through the appropriate procedure provided, as well as authorize, block or delete (in all or part) cookies through the specific functions of their navigation program (c.d. browser): however, if all or some of the cookies are disabled, the Website may not be searchable or some Services or functions of the Website might not be available or not working properly and/or the user may be forced to manually edit or enter some information or preferences each time they visit the Website.

For more information on how to set preferences for using cookies through your browser, you can refer to the relevant instructions:

Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie

Chrome https://support.google.com/chrome/answer/95647?hl=it&topic=14666&ctx=topic

Safari https://support.apple.com/kb/PH17191?locale=en_US&viewlocale=it_IT

Moreover, you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs through the Website depending on your location:

www.aboutads.info/choices /

www.networkadvertising.org/managing/opt_out.asp

http://www.youronlinechoices.eu/

http://www.youronlinechoices.com /

https://youradchoices.ca/choices/.

To separately make choices for mobile apps on a mobile device, you can download DAA's AppChoices application from your device's app store.

Please note that Do Not Track (“DNT”) options are also available. DNT is a concept promoted by certain regulatory authorities and industry groups for development and implementation of a mechanism that would allow internet users to control the tracking of their online activities across websites. Currently, various browsers (including Internet Explorer, Firefox, and Safari) offer a DNT option that allows a user to set a preference in the browser to not have his/her activities on the internet tracked. You can usually access your browser's DNT option in your browser's preferences. When a user’s browser is set to DNT, some cookies and other tracking technologies may become inactive, depending on how the website visited responds to DNT browser settings. If that occurs, the website visited will not recognize you upon return to that website, save passwords or usernames, and some other features of a website may become unavailable or not function properly.