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By luxury guests
for luxury guests

By luxury guests, for luxury guests

TrustyLux was founded by Charlotte and Italo Zanzi. As longtime luxury travelers, they spent the last decade looking online for guidance to make their hotel choices but were consistently disappointed by a digital marketplace flooded with generic and/or misleading information.

Therefore, they took it upon themselves, based on their personal experiences and needs, to fill this void with an authentic, reliable and efficient website that helps fellow luxury travelers choose the right hotels.

In 2019, they launched TrustyLux, an accredited travel agency based in Miami and a true luxury hotel platform that provides:


TrustyLux selects and includes only the best luxury hotels among all “5-Star” properties in each location, through first-hand inspection and experience.


TrustyLux makes it quick and simple for like-minded travelers to find and choose real luxury properties by providing detailed and reliable information based on personal inspection or experience at each selected hotel. Guests are also offered reliable and efficient personal assistance to choose and book hotels through the ASK CHARLOTTE feature.


TrustyLux features a unique reviews section that allows luxury hotel guests to efficiently leave and read detailed feedback and ratings on every aspect of a hotel experience.

The Suite & Villa Experience

TrustyLux offers a dedicated path for suite and villa guests to find the accommodation most suitable to their needs and preferences in just one click. Users can find a collection of suites and villas of the best hotels in each location, and of the best brands, in one convenient place. This unique feature also includes an in-depth profile and photos of each suite and villa to help guests make the best choice.

Charlotte Zanzi - Co-Founder & CEO

Charlotte Zanzi
Co-Founder & CEO

Charlotte Zanzi has a worldwide personal network in the luxury space and a unique perspective on the high-end hotel industry.

She is a long-time luxury hotel client, with hundreds of experiences at top properties worldwide.

Over the years, Charlotte has attracted like-minded travelers with similar tastes and possibilities who trust her opinion and advice.

Charlotte was born in Belgium, raised in Italy and is fluent in English, German, Italian and Dutch.

Italo Zanzi - Co-Founder

Italo Zanzi

Italo Zanzi is a senior international sports, media and technology executive. He was most recently Executive Vice President & Managing Director of FOX Sports Asia.

Italo has spent over 20 years working and traveling throughout North America, Latin America, Europe and Asia. Before moving to Asia, Italo was CEO of Italian Serie A football club A.S. Roma and held senior executive roles with Major League Baseball, CONCACAF and the America’s Cup.

Italo was born and raised in New York, USA and is fluent in English, Spanish and Italian.

We know the needs and questions that fellow luxury hotel guests have and we deliver the answers.
Let us help you make the best hotel choice, "Because Every Stay Matters".